Belmont Bank & Trust Company is an Equal Opportunity Employer. The bank is committed to investing in our people and creating a customer service oriented team. We value an environment that is challenging and full of enthusiasm.
If you are interested in an employment opportunity with Belmont Bank & Trust Company, please contact us at Careers@belmontbanktrust.com.
Current Positions Available
Personal bankers have many responsibilities and duties including growing deposits at the Bank, adhering to Banking regulations, being detail-oriented to achieve accurate transaction processing and record keeping, as well as knowing the Bank’s products and services and how to successfully cross-sell them to build stronger banking relationships. This person should be entrepreneurial in nature and have the ability to build core deposit balances for the Bank.
Essential Duties and Responsibilities:
This position is responsible for but not limited to: developing and retaining new core-deposit relationships, learning and understanding retail loan products, understanding and following new account opening procedures, understanding all products and services of the bank and how to cross-sell them, handling customer requests and complaints, keeping current with banking regulation guidelines, answering the phone, referring loan customers to lending department, and achieving monthly sales and cross-sell goals. The candidate needs to ensure proper product, service and regulatory knowledge to make sure all banking activity is compliant. The individual should have the ability to talk comfortably with customers and be confident when speaking of Bank products and services. The individual should be able to work in a team environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
High School Diploma and/or secondary education is preferred (either Bachelor’s degree from a four-year accredited institution in the field of business, including courses in finance, accounting and economics or current enrollment towards this goal). Three years of related banking/financial sales experience and training is required.
Strong written and verbal skills are necessary as well as the ability to negotiate, reason and make decisions.
He/she must have the ability to effectively present information to customers and explain the benefit of the Bank’s products and services. Individual must be people-oriented with good communicative and interpersonal skills. The individual must be able to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community with confidence.
The ability to calculate figures and amounts such as interest accrued, pay-offs, financial penalties and percentages is necessary. The ability to apply concepts of basic algebra is required. The individual will be required to calculate basic math in regards to calculating deposits, withdrawals, and summations for customers.
The ability to solve practical problems and deal with a variety of questions and complaints from customers on a daily basis is necessary. The personal banker should be able to know and understand typical transactions for different types of customers (i.e. personal v. business). This is important not only for daily operations but also in understanding and preventing fraud or other potential losses to the Bank. The ability to profile and determine which product set will best suit each customer as well as being able to sell those products to the customers is necessary.
Strong PC skills including word processing, spreadsheet, presentation, internet and internal software are required.
Certificates and Licenses:
Certificates from personal banking classes are preferred. Additional licenses are beneficial, but not required.
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to fingers, handle, or feel, and talk or hear.